school Education
University of Wisconsin - La Crosse
Masters of Science in Software Engineering
2020 - 2022
University of Wisconsin - La Crosse
Bachelors of Science in Software Engineering
2018 - 2021
University of Wisconsin - Platteville
2017 - 2018
Work Experience
Kwik Trip, La Crosse WI
Midwest convenience store chain with 800+ focused on vertical integration
Software Developer
Jan 2022 - Present
- Developed ASP.NET retail applications within an Agile framework
- Contributed to backend and frontend software for IOS application that managed food waste and tracked tasks for 800+ stores
- Developed and implemented a plan to receive live sale data in under 90 seconds
- Built software architecture diagram
- Worked with team to develop the solution
- Used Azure EventHub and Azure Functions to process data quickly
- Redesigned inefficient retail sale goal tracking software
- Reduced network load by 80%
- Improved data retention and accessibility with an Azure SQL database and HTTP Functions
- Modernized legacy code to modern versions of .NET
- Analyzed bugs as they became apparent, assessed the source the issue, and developed a soultion.
- Managed CI/CD pipelines on Azure DevOps and GitHub
- Provided On-Call support, providing after hour support for emergencies
Technical Support Analyst
Sep 2018 - May 2022
- Provided 2nd Level IT Support to 800+ retail locations
- Supported a variety of technical systems
- Routers, Switches, LAN issues
- POS Systems
- Surveillance Camera Systems
- Windows and Linux edge devices
- Retail software (Sales tracking, price tag management, etc.)
- Received acknowledgement for willingness to support stores outside of my normal working hours
- Responsible for training and being the main contact for new hires
- Used creative problem solving to ensure stores have minimal downtime and are able to best serve their customers
Altoona School District, Altoona WI
Student Tech
May 2016- Sep 2018
- Efficiently resolved help desk ticket such as performing hardware repairs on Chromebooks/PCs, or setting up computer labs/projectors/smartboards/printers
- Managed network infrastructure tasks, including; installing new access points, organizing cable runs, and configuring switch ports
- Addressed additional questions and problems as needed
University of Wisconsin, Platteville WI
E-Learning/Web Development Assistant
Sep 2017 - May 2018
- Designed and developed interactive e-learning modules using Articulate Storyline 3
- As a team we received an award of excellence for our modules that helped instructors understand how to best use technology in their classrooms
- Managed web content using Drupal and HTML
- Created interactive PDFs forms